Privacy Policy

info@pebblegrey.in

+91 84319 28103

Last Updated: 02/08/2025

Pebble Grey Design Studio (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

By using our services or accessing www.pebblegrey.in, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Details: Name, phone number, email address, residential address.
Site Information: Property size, location, layout, and interior preferences.
Payment Information: Transaction details, billing address (we do not store card or banking information).
Usage Data: IP address, browser type, device information, and usage behavior on our website.
Communication Records: Emails, messages, or feedback shared during project engagement.

2. How We Use Your Information

We use the information you provide to:

Deliver our interior design and renovation services.
Share design proposals, updates, invoices, and project communications.
Improve our website and service offerings.
Respond to your queries or service requests.
Send promotional content or updates (only if you opt in).
Comply with legal obligations or to prevent fraud.

3. Sharing & Disclosure

We do not sell or rent your personal data. We may share your information with:

Trusted partners or third-party contractors involved in project execution (only the relevant data required for their role).
Legal or regulatory authorities when required by law.
Service providers (like CRM, cloud storage, or email systems) who help us operate efficiently under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute data security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time, subject to legal and contractual obligations.

6. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage statistics. You can manage cookie preferences through your browser settings.

7. Your Rights

As a user, you have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications.
Request deletion of your personal data (subject to any legal retention requirements).

To exercise these rights, contact us at: info@pebblegrey.in

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated “Last Updated” date. We encourage you to review it periodically.